Your Purchase Is On Its Way!
You will receive confirmation of your order via email shortly. You will also receive a 2nd message when your item has been transferred to the shipping provider.
Due to pandemic, shipping times have been longer than usual. In some cases, up to 25 TO 35 days (we hope that’s not the case!).
We understand that these things, especially at times like this, are frustrating. If for any reason you have changed your mind due to length of delivery, send support a message asap and we will get you cancelled or refunded so you don’t have to stress it…
Any other questions or concerns, click on Need Help? …at the top of the page
- REFUNDS FOR DIGITAL PRODUCTS: we guarantee all refunds for up to 60 days (no questions asked).
- FOR PHYSICAL PRODUCTS: So long as your item is not damaged, returned with original packaging (undamaged) and returned within 60 days, your refund should be accepted in full. We understand that sometimes packaging gets a little damaged from time to time and in some instances can overlook it, but this will be taken on a case by case basis. It is our goal to maintain a good relationship with our customers and want to make things right, so just let us know what to expect and we will do our best to work it out for you with as little hassle as possible.
We will cover the cost of return shipping under most typical as listed below. We will take the time do review on a case-by-case basis to do everything we can to ensure customer satisfaction. Please contact us using the “need help” button at the top of this page or on our support page (https://defendsurviveprepare.com/contact-us)
- Item you received was damaged by no fault of the customers handling or handling instructions
- Item received is grossly far from what was advertised.
- Extreme delay in delivery
COVID may impact delivery time. If your order was placed today, latest delivery estimate would be 12/15 (approximately 22-25 days).